LOGISTICS & DATA
GLOBAL SHIPPING PROTOCOL
We operate a decentralized logistics network. Assets are dispatched directly from our manufacturing
partners in Asia to bypass retail markups.
Estimated Transit: 8-12 Business Days (USA/EU).
COMPONENT INSURANCE
We guarantee the completeness of every kit. If a brick is missing, identify it in the manual and contact
concierge@project24.com. We will airmail the replacement
part immediately, free of charge.
RETURN POLICY
Returns are accepted within 30 days of receipt for unopened, sealed kits only. Due to the nature of the
product, partially assembled models cannot be returned.